Privacy Policy

Information on Data Protection

1. We take privacy seriously

The protection of your privacy when processing personal data is important to us. By default, when you visit our website, our web servers store the IP address of your Internet service provider, the website from which you visit us, the websites you visit, the date and duration of the visit. This information is mandatory for the technical transfer of websites and secure server operation. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored in the course of the backup on our servers. Your data will only be used by us to process your request. Your data will be treated confidentially. A passing on to third parties does not take place.

Responsible body:
Design Hotels AG
Stralauer Allee 2c
10245 Berlin
Phone: +49 (0) 30 884 940 000


2. Personal data

Personal data is data about you. This data includes your name, address and email address. You do not have to expose any personal information in order to visit our website. In some cases we need your name and address as well as further information to offer you the desired service.

The same applies in the event that we supply you with information material on request or if we answer your inquiries. In these cases we will always point this out to you. In addition, we only store the data that you have sent to us automatically or voluntarily.

When you use one of our services, we usually only collect the data necessary to provide our service. We may ask you for more information, which is voluntary in nature. Whenever we process personal information, we do so to provide you with our service or to pursue our commercial goals.


3. What purposes do we use personal data for and how long do we store it?

3.1 Automatically processed data when you visit our website

When you visit our website, we store certain information for administrative and technical reasons. These are: type and version of the browser used, date and time of access, as well as the IP address.

This data is anonymised and used only for statistical purposes or to improve our internet and online services.
This anonymized data is stored separately from personal data on secure systems and can not be assigned to individual persons. This means that your personal information remains protected at all times.


You can register an account for the Design Hotels™ Community which will provide you various benefits. In this context and for your registration of such an account we will process personal data under a contract. The data will be stored until you or we terminate the account. When you register for such an account we will initially ask for your email address, to which a welcome email is sent to verify said email address and activate the account; after activation you are able to log in and provide further personal data voluntarily under “profile settings”. If you provide additional voluntary personal data, it will be used to prefill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted in to any of our newsletters.

3.3 Hotel Bookings

If you make a booking via Design Hotels™, personal data such as full name, address and credit card details are required in order to process the booking(s) – required data is explicitly indicated during the booking process. We will process such data under the contract we enter with you. Obligatory and additional voluntarily submitted data – the extent of which can be extracted from the personal information form – is transferred to the respective member hotel for the arrangement of the contractual relationship. With each booking on the indicated email address will be automatically registered with an account that stores the booking, as well as the given email address, full name and address provided during the booking. In order to access the account it must be activated by following the instructions of the welcome email (see paragraph above, “DESIGN HOTELS™ COMMUNITY MEMBERSHIP”).

When making a booking with Design Hotels™, as part of our contract with you, the required data needed to fulfill the accommodation contract is forwarded by Design Hotels™ to the individual contract partners, i.e. the member hotel(s). Your bookings will be recorded for the purpose of making the specific information accessible to you and the statistic information available to Design Hotels™.

3.4 Newsletter

With your prior consent we send you newsletters for a term until you opt out or we terminate sending newsletters to you. We use the so-called double opt-in procedure, which means that we will only send you a newsletter by e-mail if you have previously explicitly confirmed to us that we should activate your account, where you can set the newsletter preferences. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail. When you sign up for our newsletter, we store your IP address and the date of registration. This storage alone serves as proof in the event that a third party misuses your e-mail address without your knowledge or your authorization to sign up for the newsletter. If you no longer wish to receive newsletters from us later, you can object to them at any time without incurring any costs other than the transmission costs according to the basic rates.

3.5 Cookies and similar technologies

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard disk. Only the Internet Protocol address is stored here - no personal data. This information, which is stored in the cookies, allows us to automatically recognize you the next time you visit our website, which will facilitate your use of the same. For some of the purposes described in this section 3.4, we may also use similar technologies. The legal basis for the use of cookies and alternative technoloies is the legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, namely that we understand and improve the user experience on our websites so that we can serve the users’ needs.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you may also decline to use cookies by changing the settings in your browser to "decline cookies". The respective procedure can be found in the operating instructions of your respective browser. If you refuse the use of cookies, however, it may lead to restrictions in the use of some areas of our websites.

Auto Log in
If you choose to stay logged in on our website, we will store your login information in a cookie on your computer so that you do not have to authenticate upon return to our website but will be automatically logged in ("auto log in"). The cookie and thereby the auto log in expires automatically after 60 days.

We use technology of ADFORM (Hovedvagtsgade 6, 1103 Kopenhagen, Danmark). In this context a cookie is stored on your computer as part of so called conversion tracking, if you have clicked on an ad from us or have accessed our website through an ad. This allows us to analyze the bahaviour of users on our website, that have accessed our website through ads, in order to adapt our ads and the website to user needs. You will find more information about adform and can opt out from the collection of data by Adform at:

Google Tag Manager
This website uses Google Tag Manager. The Tag Manager does not collect personal information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. The privacy policy of Google for this tool can be found here:
Google is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Google Analytics with anonymization function
We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter "Google". Google Analytics uses so-called "cookies", text files that are stored on your computer and thereby allow an analysis of the use of the website by you.

The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.

We use Google Analytics on our website with the addition "_gat._anonymizeIp". In this case, your IP address will already be shortened and thus anonymised by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.
Google does not claim to link your IP address to any other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

In addition, Google offers a deactivation add-on for the most popular browsers, giving you more control over what Google collects about the sites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no website visit information should be transmitted to Google Analytics. However, the Google Analytics Disable Add-on does not prevent information from being transmitted to us or any other web analytics services we may use. Further information on installing the browser add-on is available via the following link:

If you visit our site through a mobile device (smartphone or tablet), you must instead click this link, to prevent the tracking by Google Analytics within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking on the link places an opt-out cookie in your browser that is valid only for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

If you've consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads, Google will use your data with Google Analytics data to provide audience lists to create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily link your ID with your Google Analytics data to optimize our audiences.

If you do not agree, you can opt-out of this through the "My Account" section of your Google Account.
Google is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Google Remarketing 
This website uses the Google Inc. Remarketing feature (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The feature is designed to present interest-based ads to web page visitors within the Google Network. The technology allows us to post automatically generated, targeted ads after you visit our website. The advertisements are based on the products and services you clicked on the last visit to our website. For this purpose, a so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he calls web pages belonging to the advertising network of Google. Cookies are small text files that are stored in your browser when you visit our website. Google usually stores information such as your web request, IP address, browser type, browser language, and the date and time of your request. This information is used to associate the web browser with a particular computer. On the pages of the Google Network, advertisers can then be presented with ads related to content that the visitor previously viewed on web pages that use Google's remarketing feature.
If you visited you agree to linking your browsing history of Google with your Google Account, and information from your Google Account is used for ad personalization, as well as the remarketing feature across devices. Google collects your Google ID and uses it for cross-device discovery.
According to Google's own account, Google does not collect any personal data during this process. However, if you do not wish to use Google Remarketing, you can disable it by clicking OPT-OUT here.
You can also prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website in full.
You can read more about how Google uses cookies in Google's Privacy Policy.
Google is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Google SiteSearch (Google AJAX Search API)
On our site, Java Script Code is downloaded from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you have activated JavaScript in your browser and have not installed a Java Script Blocker, your browser may transfer personal data to Google. We do not know what data Google associates with the data received and why Google uses that information. To prevent the execution of Java script code by Google as a whole, you can install a java script blocker (e.g. For details, see the privacy policy of the provider: or use your right to object by using the opt-out function here.
Google is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

New Relic
This website uses a plugin from New Relic's web analytics service. This service is provided by New Relic Inc., 188 Spear Street, Suite 1200 San Francisco, CA 94105, USA. This allows statistical evaluations to be made about the speed of the website. Through the plugin New Relic receives the information that a user has accessed the corresponding page of the offer. For this purpose, New Relic collects system data on used add-ons, browsers as well as hardware and software and usage times, so-called application data, for which cookies are set in your browser. If you are logged in as a user at New Relic, New Relic can assign the visit to your local account. If you are not a member of New Relic, there is still the opportunity for New Relic to get and store your IP address. The purpose and scope of the data collection, as well as how New Relic processes and uses the data, as well as how it can protect users' privacy, may be looked up in the Privacy policy of New Relic.
If you are a member of New Relic and you do not want New Relic to collect information about you on our sites in order to associate it with your member data stored on New Relic, you must log out of New Relic before visiting our pages. You can also prevent data transfer by clicking on Opt-Out.
The use of NewRelic is permitted under Art. 45 GDPR because NewRelic is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Microsoft Bing Ads
On our pages, we use conversion tracking from the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft Bing Ads places a cookie on your computer if you have accessed our website via a Microsoft Bing ad. Microsoft Bing aswell as ourselves can thus recognize that someone clicked on an ad, was redirected to our website and reached a previously determined landing page (conversion page). We only get to know the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the identity of the user is given.

If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the necessary setting of a cookie - for example, via a browser setting that generally disables the automatic setting of cookies. In addition, you may prevent the collection of data generated by the cookie and related to your use of the website as well as the processing of this data by Microsoft by using the following link: and objecting to the use of these cookies. For more information about privacy and cookies used by Microsoft and Bing Ads, visit the Microsoft Web site at

Microsoft is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Google Googleadservices / Google AdWords Conversion
This website uses Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA tools for online marketing. This is to recognize that a visitor has come across our website through a Google ad. Google uses cookies that are stored on your computer and allow an analysis of the use of the website. The so-called "conversion tracking" cookies are set when you click on an ad served by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you want to prevent "conversion tracking", you can set your browser to block cookies from the domain "". You can also exercise your right to opt-out.
If you would like to know more about these methods, or if you would like to know what you can do to prevent this information from being used by Google, click here:

Google is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Facebook Social Plugins
Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin".

If you visit a part of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and through it incorporated into the website.

By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, press the "Like" button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there.

In this context we use the function "Facebook Impressions.“
Through this feature information about the frequency with which a post of our site
is displayed is gathered. Here the frequency of the page views is recorded by the visitors of our website. For this Facebook uses cookies. These are files that are stored on your computer and thereby allow an analysis of the use of the website by you.
The information generated by these cookies, such as time, location and frequency of your website visit, including your IP address, will be transferred to the Facebook servers in the United States.
The storage of cookies can be prevented by appropriate settings in your browser. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy can be found in the Privacy policy of Facebook.
Alternatively, you also have the option of opting out of data collection.

Facebook Custom Audiences Pixels
To promote interest-based advertisements to visitors to our website while visiting Facebook, we use Custom Audiences Pixel "from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (" Facebook "). We have implemented a Pixel of Facebook on our website, which connects to the Facebook servers when visiting our website. The information that you have visited our website is transmitted to the Facebook server and Facebook assigns this information to your personal Facebook user account. For more information on the collection and use of data by Facebook and your rights in this regard and ways to protect your privacy, see the privacy policy of Facebook  

The use of Facebook is permitted under Art. 45 GDPR because Facebook is Privacy Shield certified and thus an adequate level of protection exists according to the Implementing Decision of the Commission (EU) 2016/1250 ( The certification can be viewed at

Applicant tracking
We collect different types of information as part of the application process. This includes, in particular, your personal information with contact information as well as a description of your education, work experience and skills. In addition, you have the option of leaving us with electronically stored documents such as certificates or cover letters.
We do not require any information from you that is not usable under the General Equal Treatment Act (race, ethnic origin, gender, religion or belief, disability, age or sexual identity). We also do not ask you to provide information on any illness, pregnancy, ethnic origin, political beliefs, philosophical or religious beliefs, trade union membership, physical or mental health or sex life. The same applies to content that is likely to infringe rights of third parties (for example copyright, press or general rights of third parties). We may also collect personal information from a publicly accessible, business related social media profile in the context of your application.

The personal data will only be collected, stored, processed and used for purposes related to your interest in current or future employment with us and the processing of your application. A passing on to third parties does not take place. To use the online application procedure, data such as name, address, telephone number, e-mail address etc. are collected. This data is basically used to establish a contact with you during the application process.
If your application is successful, the data provided may be used for administrative matters in the context of employment.
Your online application will only be processed and taken note of by the relevant contact person. All employees responsible for data processing are required to protect the confidentiality of your data. Third parties will receive no information from your information under any circumstances. The processing of the data takes place exclusively in Germany.

If we are unable to provide you employment, we will retain the information you provide within the statutory retention period of up to six months for the purpose of answering questions related to your application and disapproval.
If you give us your explicit written consent to maintain and store your data accordingly, we may also consider you for future vacancies. Otherwise, your application data will be completely deleted.

This website uses Mouseflow, a web analytics tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to collect randomly selected individual visits (using an anonymous IP address only). The mouse movements, mouse clicks and keyboard interactions are logged at random, along with the intention of individual visits to this site as so-called session replays to reproduce and evaluate the so-called heat maps and determine potential improvements for this site. The data collected by Mouseflow are non-personal and will not be disclosed to third parties. The storage and processing of the collected data takes place within the EU. If you do not want to be tracked by Mouseflow on any websites using this cookie, you may object to this at the following link:


4. Who will receive personal data?

As explained above we will share your personal data with the hotels if you make a booking and we will use external parties as data processors as explained in section 3.5 Cookies and similar technologies. We will also use the following data processors:

Accordingly these may receive personal data.


5. Security

We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws.

Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data can not be misused by third parties. Our security is subject to a constant process of improvement and our privacy policy is constantly being revised. Please make sure you have the latest version.


6. Rights of the individuals affected

Please contact us at any time if you would like to find out which personal data we store about you or if you want to have it corrected or deleted. You also have the right to restrict processing (Art. 18 GDPR), a right to object to processing (Art. 21 GDPR) and the right of data transferability (Art. 20 GDPR).
In these cases, please contact us directly. Notwithstanding any other administrative or judicial legal remedy, you have the right to lodge a complaint with a supervisory authority in the Member State of your place of residence, your workplace, or the place of the alleged breach if you are of the opinion that the processing of the personal data concerning you breaches the GDPR. The supervisory body to which the complaint was submitted will notify the complainant of the status and outcomes of the complaint including the option of a judicial remedy under Art. 78 GDPR. Responsible supervisory authority for us is the state commissioner for data protection Berlin,


7. Is there an obligation to provide personal information?

If you want to make a booking through our site or if you want to apply with us, you have to provide certain data within the scope of the contract to be concluded. In any other context, the provision of personal data is neither required by law nor by contract, nor are you required to provide personal information. However, the provision of personal data for the use of our services may also be partially required within the services we provide. In other words, if you do not provide us with the information we specify to be necessary, we may not be able to provide you with the full scope of services.


8. Changes to this privacy policy

We reserve the right to change our privacy policies if necessary due to new technology. Please make sure you have the latest version. If any fundamental changes are made to this privacy policy, we will post it on our website.

For matters regarding privacy issues all interested parties and visitors of our website can reach us at:

intersoft consulting services AG
Herr Johann Rabbow
Schöneberger Ufer 47
10785 Berlin
Telefon: +49 30 804 923 - 07

If our data protection officer cannot answer your request to your satisfaction, you will in any case have your right to complain to the data protection supervisory authority responsible for your state.

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