Berlin

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In a nutshell

As part of the Commercial Strategy team, this role specializes in revenue management tactics to drive room revenue growth across member hotels.

This includes implementing revenue management technology, enabling pricing automation, and providing best-practice recommendations.

The role also builds and optimizes hotel technology ecosystems. This includes conducting system health checks, providing guided onboarding and expert support for Property Management Systems and payment technologies within SynXis and MARSHA CRS environments, as well as consulting hotels on Marriott’s OTA Distribution Solutions.

Leveraging cross-disciplinary expertise, the role also resolves complex distribution technology issues.

Tasks & Responsibilities

• Support hotels on OTA strategies and manage relationship with Marriott OTA teams to develop optimization tactics
• Provide the Strategic Onboarding for Mews–Bonvoy Loyalty and Duetto Revenue Management System
• Provide payment consultations and coordination of payment integration testing in SynXis booking engine
• Perform Revenue Management System integration testing for Revenue Management Systems.
• Solve multi-layered and complex revenue and distribution tickets
• Provide technology recommendations to enable optimal onboarding of new members
• Develop and maintain relationships with strategic technology partners
• Perform performance reviews with hotels and  assist in resolving rate parity cases
• Create ad hoc analysis and reporting for Design Hotels Leadership in collaboration with Director of Commercial Strategy

Experience & Mindset

Required

• Experience coordinating multiple stakeholders across hotels, internal teams and external technology providers

Preferred

• Experience with SynXis CRS integrations, implementation/onboarding, testing and issue resolution between systems
• Experience with Mews PMS and Revenue Management Systems such as Duetto, IDeaS G3 or Atomize
• Experience with Tableau data visualization tool

Skills

• Proactive, solution-oriented, and comfortable collaborating across multiple teams
• Strong communication skills and fluency in English 

Perks & Benefits

• A great experience in the niche market of luxury boutique hotels
• Hybrid mobile working options
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™
• Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates
• Career development opportunities in an international company

About Design Hotels™

Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.

The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.

Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.

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